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01|05|2013 04:47 pm EDT

Godaddy Reverses Multiple Groupon Code Redemptions

by Adam Strong in Categories: Registrars

Lots of buzz surrounded the end of the year Godaddy Groupon code deal.  For $25 the deal would get you $70 in credit on godaddy.  The credit applied to anything they sold, including premium domain listings as some reported.  Some domainers/couponers went all-in buying groupons from the 70 or so cities that had the coupons available.  Godaddy has plugged that leak and reversed all those extra credits. As my grandfather taught me, “if it’s too good to be true, then it probably is”.

I have to admit I jumped in to this and bought a few extra. I have thousands of names and using these on renewals was too good of a deal to pass up. I just checked my account after seeing Domain Shane’s post and all charges have been reversed.  As Shane put it “Godaddy Blows It Again“.   Oh well it was a nice idea for someone else to do right next time.  I bet Namecheap.com has some ideas up their sleeves already.

There’s been no news on what happened to the money I spent on those codes. I suspect I’ll see all the extra charges go back on to my credit card.

Anyone who bought extra credits and applied them to big purchases, please let us know what happened to those purchases.

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  • JS

    What’s up guys

    All the credits I’ve used for renewals were not reversed. All the unused ones (over 400$) were canceled.

    I called GoDaddy and they told me to get in touch with Groupon for a refund, which I have done. I am still waiting for a reply from them. The refund definitively did not seem to be “automatic”.

    • jo

      Will the be reversing the already used groupons (used for godaddy purchases or renewals) but requiring full payment be made or cancellation of renewals or purchases?

  • Sol

    all buzz about domain name associated with godaddy. do we have no other brands?

  • Theo

    Class action anyone?

    • King of all Names

      YES. Could be argued that both Groupon and Godaddy conspired to confuse and manipulate customers, inflate their end of year books and then reverse them in early 2013 leaving large gains on the table for 2012 but all of 2013 to make up whatever PR fallout occurs (and there will be much for both). Could also be argued that Godaddy KNOWS how Groupon works and there ARE stops in place offered by Groupon to PREVENT multiple purchases by customers. Anyone who has used Groupon at least occasionally knows that these preventions exist. Groupon and Godaddy violated their fiduciary duty to the consumer and created a purposely confusing shopping environment. It does NOT matter if the “consumer should have known better”. This is tantamount to someone throwing tens of thousands of dollar bills out of a taxicab on 7th avenue in NYC and expecting the people on the streets to READ THE POST-IT-NOTE TERMS AND CONDITIONS on the back of the cab as it drives away “one dollar per person please”. “please” is another term…. It was a request NOT a demand. Sorry. Both Godaddy and Groupon have MUCH TO LOSE in this reversal. Much to lose. I hope Groupon’s stock suffers significantly and GoDaddy loses twice as much registrations and business as their SOPA screw up.

  • http://www.facebook.com/scottneuman Scott Neuman

    I was going to buy more then one but the terms and condition clearly state you can only use just one. Anything more and you are and can be considered a thief in my book. People shouldn’t be upset they got caught.

    • Vic

      Oh please. And you are without sin? Yea. Right.

    • adamstrong

      Scott, their TOS were vague and it’s been said elsewhere that Groupon has different codes in different cities and considers them different deals. I bough the deal and DIDN’T spend the money because I figured this would happen. You better watch yourself calling me a thief on my blog and on facebook.

    • http://www.facebook.com/gr8pop John Jones

      Scott … While you’re labeling others “thieves”, why don’t you consider that “terms and conditions” should be clearly, conspicuously posted. I didn’t see it “clearly stated” and was able to load up with codes. Got screenshots?? Figures you’d have the flag as your background, you self-righteous jerk. There are plenty of folks in the government the flag represents that you can legitimately call “thieves”. Get busy!

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  • http://www.facebook.com/gr8pop John Jones

    GoDaddy cancelled nearly all of my $1036.00 of “in-store credit” from the Groupon Codes. I originally had around $1500.00 worth and was (apparently) able to apply some of that to some domain name renewals. Two different agents at GoDaddy could not explain to me the reason that I was left with around $125.00 credit and I was told to contact Groupon. I’ll do that later today. Before I applied the Groupon codes to my GoDaddy account, I was told by a two other GoDaddy reps that once you have “in-store credit”, it’s doesn’t expire until used up. They didn’t mention anything about revoking it. “Revoke” was a word used today by the two agents today. They said that only one Groupon code was permitted per GoDaddy account. I asked to have that shown to me, but neither agent could tell me where that is stated … or where it was stated when I applied the codes.

    After over 10 years with them, I recently moved my hosting away from GoDaddy because they threw me under the bus for no reason over total BS. My domains are still registered at GoDaddy, but I’m ready to move them, too.. Can someone recommend a registrar that might offer something like GoDaddy’s “Discount Domain Club”? Thank you!!

    I’ll update about the Groupon/GoDaddy situation after I speak with Groupon. At this point, I can’t get an “accounting” from GoDaddy.

    • Tom

      I say Class Action. I agree with “King” above. Class Action against both Groupon and Godaddy for allowing the environment to be taken advantage of. Both companies know damn well how to prevent multiple purchases on their respective systems and yet neither did a damn thing about it? Sorry, that doesnt cut it for me. And I dont want anyone asking me if its OK to rob a store because the clerk isnt looking or something ridiculous like that. The facts speak for themselves: Godaddy and Groupon both got taken by storm and Godday cried to Groupon about it and Groupon caved yet both of them were wrong. Godaddy *could have easily* prevented multiple Groupon codes in their in-store account and Groupon *should have* nipped this in the bud from the starting line by not allowing people to purchase multiple Godaddy offers from cities that are not their own “default” city! Sorry. The technology to have stopped it is there — too bad the brains werent. Now, we contact the lawyers. Godaddy and Groupon – get ready.

  • William

    LOL… Nice read.. However, I had bought 3 vouchers from Groupon, and they have not been reversed. Trick? I used 3 different groupon id’s , and 3 different credit cards to buy them. So I think, Groupon does not considers this as multiple purchases :)