Emails from NetworkSolutions to their client base reveal that Network Solutions is taking measures to alert and keep customers informed on the recent NSI phishing scam.  It appears as well that NSI is taking necessary defensive measures to combat any unauthorized access to customer domain names resulting from the phishing attempts.

The first email sent out informed customers to be aware of the phishing attempt :

Customers who have registered domain names through Network Solutions, as well as several other domain name providers are currently a target of a large scale phishing scam. A fraudster is sending e-mails to customers asking them to log in to renew or edit their domain name registration, and providing a link to a fraudulent site designed to look like networksolutions.com and to capture customer username and password information, or other private information. If you receive a message asking you to log in to your account, we recommend that you type www.networksolutions.com directly into your browser.

In a follow-up email NSI account reps let customers know that they are filtering out access and working to monitor customer log-in attempts.

1. We have put in place additional email filtering to block this traffic.
2. We have been and continue to very closely monitor and perform customer login analysis, to assist in determining if a customer account is suspect for nefarious logins/activity (for those unfortunate customers who trusted this phony email and followed the link to login).
3. Storefront and email messaging is being prepared to notify our customer base of the email phishing activity.

We advise any Customers who did follow these phony links to our Account Manager to immediately update their user id and password.

We want you to know that we are taking every possible measure to protect our Customers from this attack and mitigate its impact. We are working very closely with the Registries as well as ISPs to detect any new domains from which these attacks are coming and shut them down.

It’s good to see NSI working to tighten up security and keep customers informed of issues like this.