11|09|2012 02:26 am EDT
The French domain registrar Rapidomaine.fr. announced today that they obtained the Trusted Shops Trustmark certification.
Trusted Shops, leading service provider for secure online shopping in Europe, announces the certification of the site rapidomaine.fr: legal compliance and refund guarantee secured.
In order to join the circle of e-commerce sites that have been certified by Trusted Shops, Rapidomaine has had to undergo a legal audit based on more than 70 quality criteria. Key areas of inspection include respect of consumers’ privacy, transparency in pricing and the conformity of the general terms and conditions with the law and the regulations of consumer associations.
“During the certification process, a legal expert guided us in rendering certain details of our site compliant. The legal audit revealed 14 criteria to be worked on out of fifty-six- that had already been fulfilled by our site,” highlights Alexandre Badelon, managing director of Rapidomaine.
“This trustmark attests to the fact that our general terms and conditions of sale, our product information and our other legal documents are in compliance with the law, which was already generally the case, but above all it shows that these elements form a coherent whole and function together in the interests of the customer,” he adds.
Collaborating with Trusted Shops and benefiting from its buyer protection allows online shops to offer their customers a secure environment.
“The Trusted Shops Trustmark is a display of trustworthiness that is indispensable for any e-commerce site that wants to show that it is reliable. Rapidomaine has fulfilled all of the quality criteria required to become certified. It is interesting to note that Rapidomaine is the first French domain name registrar and site host to be certified,” explains David Chau, director for France at Trusted Shops.
Rapidomaine is a French domain name registrar that was founded in 2002. The company manages more than 2500 active customers, 7000 domain names and hosts 1500 sites. The company became part of the SedoMLS network in July 2012.
Trusted Shops was founded in 1999 and has accredited over 10,000 retailers. Trusted Shops offers a comprehensive service for the benefit of both – shop operator and consumer, which encompasses Customer Rating, Legal Compliance and Money-back guarantee. Their clients include major brands such as Microsoft Store, Sarenza and Zalando.
According to a survey by German eCommerce aggregator Schottenland.de in 2011, more than 60% of users pay attention to quality labels when shopping online. Do you recognize the Trusted Shops brand or other trust marks? Do you think it will help Rapidomain sell better?