02|16|2009 09:50 pm EDT
Not getting anywhere with domain name support ? Why not enlist the help of your friends and associates on a social media platform and go after the company directly ?
Christian Van Der Herst recently had his email address at Gmail.com Godaddy account compromised by a hacker. According to Christian, having access, the hacker was “able to get my emails and retrieve passwords from several account. I tried to change them as soon as possible, but since they had access to the @maestrosdelweb.com, they were able to trick companies, even calling them on the phone.” Christian’s site www.maestrosdelweb.com is a web developers community that started in 1997 and has over 5 million unique users a month.
As a Twitter.com user with over 1600 followers, Christian tweeted (sent) out messages to his followers and friends who took to “retweeting” his message. Hundreds of people are pouring in the request in English and Spanish to Godaddy’s Twitter account. All of them are requesting Godaddy give the domain name back to Christian. See image below for a sample of the requests taken earlier today.
The Retweeted message states :
@GoDaddyGuy i support the user @cvander is the owner of maestrosdelweb.com domain, could you return it to him please!
Godaddy doesn’t appear to have done anything wrong and this likely will be corrected in time, but it provides an interesting example of how Twitter users can gang up like in a lynch mob (call it a Twynch Mob for Twitter) and get something done. Generally speaking, Twitter users haven’t been so kind to Godaddy. A simple search at Twitter shows a lot of venom toward the company (domainers catch a lot of this venom too).
The power of social media platforms allows for topics to be open for discussion on a massive level and companies can be in the line of fire quickly. We’ll wait and see how Godaddy handles this and future cases of social media mayhem down the road. Kudos though to Godaddy and other registrars like NSI, Name.com, Fabulous.com and Namecheap.com (among others I’m sure) who put themselves out there and open the communication lines like this.
Here’s an idea. Maybe ICANN should be seeking public responses in a more open place like Twitter . . . Could you imagine ? :)